Business leaders are looking to find the newest trends for pushing their organizations into a profitable future and sustainable ptograms. These trends will be considered when developing corporate visions and roadmaps. Each blog post or magazine article they read will state the the writer's or edtitor's predected top five or ten trends. All the materials may list two or three of the same items and then the remaining ones will be different from the last article read. From reading many December 2024 and January 2025 blogs and articles, below are the most repeated items.
AI, which means Artificial Intelligence, is at the top of almost every list. However, there seems to be some confusion on how this should be implemented in non-tecnical business. AI typically promises more than it can deliver, as has seen in badly written business articles and college term papers that were so obviously sourced and plagiarized. However, AI does do research well - it just is not creative as an author. In other words, do not let the old repuation AI got in past years deter consideration of AI for now and in the future. AI technology has come a long way in a few short years and now provides tools that can help businesses. The trick with AI is to find people who really understand it and for management to ask lots of questions to make sure it is a business fit that makes sense before investing in AI implementation. Although AI can provide for easy research, quick problem solving, and increased productivity; it often uses lots of energy so there is that hidden cost to be aware of.
Customer Experience has resurfaced as another top trend. Why customer service and satisfaction ever left as a key business component is a curious circumstance of cost cutting. Why would anyone want to alienate customers just to save money? There is no profit without customers!
Technology (which is not only AI-related) still makes the trend list too. It is called differenet things, but it is still all technology related! Concerns about cypersecurity is still high. Then there is the tasks of:updating current information systems, cleaning-up security data and inactive accounts, making websites and on-line stores more user friendly while impriving response time, updating handrware and software, and make sure the IT (information technology) staff consists ot people qualified to get it all done.
Workforce is another common theme when talking business trends. Some of the "experts" claim it is retention that should be the main concern of management. Whereas, others talk about motivation or having the correct personal with skills needed, which has always been key to an organization's success. Skills needs may be technical or they could be social. Technical is necessary for IT and AI, as well as various types of technicians and engineers needed for certain types of companies. Social and team-building skills are important where collaboration, creativity, and innovation are desired. Communication skills are extremely key to service companies, sales departments, marketing plans, and where organizations want to make customers a priority committement.
Another issue to consider is Deglobalization, which only a few of the articles referred to as economic resilience or geopolitical shifts. This has already begun in the United States of America and in many Eurpean countries. Due to tarriffs, taxation, politics, and other multi-country business issues; small niche companies and local businesses may soon do better than the bigger global companies when looking at profitability and increased market-sharepercentages.
NOTE to Readers: If you feel an important trend was left off this list, please add it as a comment to this post so others can learn about it and do research, if they desire. Please include in the comments why you believe it is a trend that should be considered,
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