- Challenge assumptions. Keep an open mind. Do so by asking lots of questions and be ready to accept the need to change.
- Scope the issue. It is essential to identify what you are undertaking and the framework you will be working under to get everyone working together in the same direction.
- Rely on facts and data because facts inform outcomes. In other words, good decisions need to be based on analysis of data rather than emotions and unproved beliefs.
- Focus on the vital few. Do not try to fix everything at once, determine what changes can make the most impact on the bottom-line by reducing costs or increasing profits. Consider flipping Pareto’s 80/20 rule into TTW’s 90/10 results/actions.
- Connect the dots. Before jumping into solutions, check where there are linkages into other processes, departments, etc. so nothing gets overlocked or a new problem created.
In reading Think to Win, I was glad to see other management book authors besides me go back to defining principles that support their recommended process.
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