To take the assessment, rate yourself by asking the questions below and answering using this scale:
4 = Always , 3 = Frequently, 2 = Sometimes, 1 = Never
Any areas in which a potential leader has a score less than 3 may imply a need for research and learning on the part of the future virtual team leader.
- Help the team understand what it is responsible for?
- Respond to communication from team members within 24 hours?
- Empower the team by ensuring it has the authority, resources, and accountability it needs?
- Provide effective interventions for teams, including face-to-face meetings on a regular basis? (See my next post for an activity to jump start team meetings.)
- Ensure effective information-sharing, problem-solving, and decision-making processes are in place?
- Manage by sharing info/data, not by unnecessary rules and regulations?
- Focus on results?
- Clearly state the limits within which the team can make decisions?
- Actively support team decisions that are within stated boundaries?
- Strive to manage by guiding principles rather than policy only?
- Make sure the team establishes and uses operating guidelines?
- Establish clear performance goals and metrics jointly with the team and discusses regularly?
- Model good meeting preparation and facilitation?
- Help the team use effective decision-making processes?
- Sensitive to group dynamics and deals effectively with dysfunctional behaviors?
- Help the team solve problems; ensures the use of problem-solving tools? (Problem types include: Technical, People, and Business)
- Actively work to remove unnecessary, policies, procedures, and practices that hinder team performance?
- Correct differences between what the company says it wants people to do and what it rewards people for doing?
- Work with team members to help them overcome feelings of isolation?
- Help the team to understand, recognize, and manage different kinds of conflict?
- Recognize when he/she is a barrier to the team and takes action for improvement?
- Communicate information about what is happening in other parts of the organization?
- Ensure team members know how to use communication technology effectively?
- Act like serving the customer is the most important priority?
- Discuss specific data about with the team on a frequent basis?
(Data includes: Product/Service performance, Competitors, and Finances)
- Build problem-solving skills in and transfer responsibility to others by asking questions rather than giving answers?
- Ensure team members have effective ways to communicate with each other?
- Allocate time and money for training and development activities?
- Deal with poor performance appropriately?
- Exhibit good feedback skills and teach the skills to team members?
- Ensure the team develops and uses appropriate technology protocols?
- Technology includes email, phone, web meeting/conference tools, etcetera?
- Provide a personal example of the way people act in a team setting?
- Admit mistakes freely and openly?
- Follow through on agreements?
- Willing to do things that are personally inconvenient if it helps the team?
- Will do what is right even if it may be disruptive to personal career goals?
- Behave consistently with corporate values and ethics?
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