Social media has had significant impacts on governmental entities, forcing them to respond,
refine and reconsider governance in a digital age. Effective social media usage is much more than an ROI and increasingly important for citizen engagement, crime prevention, crisis management and even national security. The below inforgraphic by Rutgers Online Master of Public Administration Program explores the impact social media engagement has had on governmental departments and tips for agencies to better excel with social media.
The view the full size infographic and more insights, visit:
http://online.rutgers.edu/ resources/infographics/how- social-media-is-changing- public-administration/
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